Best Buy misleads clients with intranet site

 Best Buy admits it – they have an intranet site that prevents customers from getting cheaper prices at Best Buy.com. In a statement sent to Courant, Best Buy claims,

Although we have an intra-store web site in place to support store operations (including products and pricing), we are reminding our employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price.

Earlier, a company spokesperson for Best Buy said that there is no internal website accessible only to employees. Now, because of state investigators, the retail company admits that it’s true they have an intranet site, citing the above quote as explanation of this.

Best Buy began to be investigated when Courant reported how two employees failed to give a discount on a purchase through the intranet site. Supposed to be manned by tech-savvy staff, BestBuy pins the blame on its employees who have somehow forgotten to access BestBuy.com from the store.

We wonder how the company will get out of this net this time? Most especially, we hope that they would better retain their memory from now on.

Via Courant

 Best Buy admits it – they have an intranet site that prevents customers from getting cheaper prices at Best Buy.com. In a statement sent to Courant, Best Buy claims,

Although we have an intra-store web site in place to support store operations (including products and pricing), we are reminding our employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price.

Earlier, a company spokesperson for Best Buy said that there is no internal website accessible only to employees. Now, because of state investigators, the retail company admits that it’s true they have an intranet site, citing the above quote as explanation of this.

Best Buy began to be investigated when Courant reported how two employees failed to give a discount on a purchase through the intranet site. Supposed to be manned by tech-savvy staff, BestBuy pins the blame on its employees who have somehow forgotten to access BestBuy.com from the store.

We wonder how the company will get out of this net this time? Most especially, we hope that they would better retain their memory from now on.

Via Courant