CCP Games’ recovery instructions for EVE Online’s Trinity patch bug

December 9, 2007

If you’re one of the unfortunate victims from updating your copy of EVE Online, then you’ll be relieved to know that CCP Games has released a step-by-step procedure on how to check if your Windows XP‘s boot.ini was affected and how to restore your system settings.

The problem started with the game’s latest Trinity patch, where users who downloaded the upgrade from the Classic to Premium Graphics Content had their Windows XP’s boot.ini file replaced. Read about the detailed instruction right after the jump!

The problem started with the game’s latest Trinity patch, where users who downloaded the upgrade from the Classic to Premium Graphics Content had their Windows XP’s boot.ini file replaced with the patch’s own badly named file with the same name.

It was also confirmed that this error occurred to people who don’t have Windows XP installed on their primary partition or have it on their secondary hard disk. If you believe that your system may be suffering from this issue, you can take a look at the following steps to check and correct any possible errors:

Step 1: Verify if you are missing your boot.ini

Click the “Start” button
Click “Run…”
In the input box next to Open: type CMD (click OK)
At the C: type bootcfg <ENTER> If you are missing your boot.ini you will see the following error: ERROR: ACCESS DENIED. Proceed to the options below.
If you receive something with Boot Loader Settings with information under it, you are not affected.

Option A: Checking for existing backup files

Click “Start”
Select the “Run” option
Enter “c:windowspss” and click “OK”
If you receive an error file the directory does not exist and you should attempt one of the two other options.
If the directory opens, you should have a backup copy of the boot.ini file.
Copy it to the root directory (usually c: ) and remove the .backup from the filename so that the filename is boot.ini
Then retry Step 1

Option B: You have NOT rebooted your system and you have System Restore active (default)

Click Start
Click All Programs
Click Accessories
Click System Tools
Click System Restore
Click the option Restore my computer to an earlier time and click Next
Choose an available date prior to the install date of the program. (you will not loose any documents you have created)
Click Next
Click Next again when it confirms you restore date
Windows will then log you off and the System Restore Window Box will come up.
The system will then reboot itself once or twice and then Windows will then restart Once Windows starts up ok, then the system restore screen will appear. Verify this and click OK Windows will finish starting up. Please go back to Step 1 and verify that your boot.ini is OK

Option C: You have a Windows OS CD available

Place the Windows CD into the CD drive and turn on or reboot the machine
When you get the message Press any key to boot from cd…. (press any key)
Windows Setup screen will start and it will start to load needed files
Once the Welcome to Setup screen appears, choose R to Repair a Windows XP installation using Recovery Console
On the Recovery console you will be prompted with the Windows installation you would like to use. Use the correct number for your install and press <ENTER>
Under Type the Administrator password enter the password and press <ENTER>
You will then be at a command prompt C:Windows> type bootcfg /rebuild and press <ENTER>
You will then be prompted for some information by the machine itself. Please answer the questions presented.

Some common questions will be: *** The answers below are recommended, but may not fit your situation *** Add installation to boot list? Y (recommended)

Enter Load Identifier: Example: Microsoft Windows XP Professional or Microsoft Windows XP Home Edition

Enter OS Load Options: /fastdetect (this option will automatically detect and options that are available)

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