Gripe Department: An iPod Owner’s Tale of Woe

Coming from a website called Apple Really Sucks, we could tell right away this is not a love letter. But you might learn a thing or two (or in this case five things) from Nick’s experience:

“First let me start off by saying that I have taken care of every ipod I have owned. Here’s my story:

1st ipod. 13th birthday: Got my 30gb photo, worked great for a week, then the battery just stopped working. It would charge anymore. (We think he meant it would NOT charge anymore.)  I called apple support (even though I knew they would be able to help) and we went through all the stupid little troubleshooting tips. Ended up sending it back to apple. Took two weeks to get it replaced.

2nd ipod. 1 month later: got my package and noticed it had a gaping hole in the side of the package about 1′ x 1′. The foam was all torn up inside and I could see the corner of the ipod. This ipod didn’t work the moment I turned it on. Gave me the folder icon, or as I suspected a HDD failure. Tried to return this one to apple, but because of the little dent in the corner from the shipping, they would take it back and they said that it had been abused. I had to end up selling it for $137 on eBay.

3rd ipod: I bouth a 60gb photo with the money I got and it wouldn’t connect to the computer. I was on the phone with apple for about 2 hours before they final said that they would let me San it in for repair. Sent it in and waited… 2 weeks… 1 month. Nothing. Called them and they said that it must had been lost in the repair center. They sent me a 60gb video to replace the photo. This one worked for around two months….. The battery died. Sent it back and still haven’t gotten my replacement.

4th ipod: Got a nano to use at school. Long story short I plug it into my comp and immediately my comp freezes…. I turn it back on and remove the ipod. I get the foler icon with a the exclamation point. Take it back to best buy.

5th: A replacement of the nano: It brakes the same way as my previous one.

Now, Im sitting with a broken nano, and a 60gb video that has been at apple for around a month now. They still don’t know where it is. Im trying to let everyone know that they need to aviod ipods at all cost. Every time I have called support a stupid Indian guy picks up and treats me like im an idiot. Im not sure if this is an isolated incident, but please at all cost avoid ipods.”

Coming from a website called Apple Really Sucks, we could tell right away this is not a love letter. But you might learn a thing or two (or in this case five things) from Nick’s experience:

“First let me start off by saying that I have taken care of every ipod I have owned. Here’s my story:

1st ipod. 13th birthday: Got my 30gb photo, worked great for a week, then the battery just stopped working. It would charge anymore. (We think he meant it would NOT charge anymore.)  I called apple support (even though I knew they would be able to help) and we went through all the stupid little troubleshooting tips. Ended up sending it back to apple. Took two weeks to get it replaced.

2nd ipod. 1 month later: got my package and noticed it had a gaping hole in the side of the package about 1′ x 1′. The foam was all torn up inside and I could see the corner of the ipod. This ipod didn’t work the moment I turned it on. Gave me the folder icon, or as I suspected a HDD failure. Tried to return this one to apple, but because of the little dent in the corner from the shipping, they would take it back and they said that it had been abused. I had to end up selling it for $137 on eBay.

3rd ipod: I bouth a 60gb photo with the money I got and it wouldn’t connect to the computer. I was on the phone with apple for about 2 hours before they final said that they would let me San it in for repair. Sent it in and waited… 2 weeks… 1 month. Nothing. Called them and they said that it must had been lost in the repair center. They sent me a 60gb video to replace the photo. This one worked for around two months….. The battery died. Sent it back and still haven’t gotten my replacement.

4th ipod: Got a nano to use at school. Long story short I plug it into my comp and immediately my comp freezes…. I turn it back on and remove the ipod. I get the foler icon with a the exclamation point. Take it back to best buy.

5th: A replacement of the nano: It brakes the same way as my previous one.

Now, Im sitting with a broken nano, and a 60gb video that has been at apple for around a month now. They still don’t know where it is. Im trying to let everyone know that they need to aviod ipods at all cost. Every time I have called support a stupid Indian guy picks up and treats me like im an idiot. Im not sure if this is an isolated incident, but please at all cost avoid ipods.”