Microsoft Is Buggy, 360 Refunds Galore

So, you’ve managed to scratch your 360 disc, and you don’t get any replacement. And it seems that Dead Rising wants to fry the brains of your console. Yeah, you got it tough, and surely you’re not alone in your Microsoft woes. Good thing they’ve (finally) noticed the plight of the 360 gamers.

They’ve released an apology, and are admitting that the launch consoles were faulty. Now, they’re willing to shoulder the fixing and even refund the repair fees that some gamers have already paid in the past. After investigating, they’ve pin-pointed that these issues were mostly from the initial batches of the console. Before we get ahead of ourselves here and to avoid any confusion, let’s take a look at Microsoft’s official statement, shall we?

“As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. We’ve made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs.”

Yes, it’s rather lengthy, but at least there’s some pardon in there (which is a good thing, right?). But hey, at least they’re willing to do something about it and don’t intend to leave us in the dark. And of course, before you go marching up to Microsoft with your “buggy box,” just make sure that it was manufactured last year. We wouldn’t want to make any scenes, now would we? It’s already bad enough for Microsoft that they’re shouldering all these costs. Let’s not make it any harder on them.

So, you’ve managed to scratch your 360 disc, and you don’t get any replacement. And it seems that Dead Rising wants to fry the brains of your console. Yeah, you got it tough, and surely you’re not alone in your Microsoft woes. Good thing they’ve (finally) noticed the plight of the 360 gamers.

They’ve released an apology, and are admitting that the launch consoles were faulty. Now, they’re willing to shoulder the fixing and even refund the repair fees that some gamers have already paid in the past. After investigating, they’ve pin-pointed that these issues were mostly from the initial batches of the console. Before we get ahead of ourselves here and to avoid any confusion, let’s take a look at Microsoft’s official statement, shall we?

“As part of our standard and ongoing process of analyzing repair data, we recently noticed a higher than usual number of units coming in for repair. We’ve made the decision to comp repairs for consoles manufactured before January 1, 2006, and provide refunds to the small group of customers who have already paid for repairs.”

Yes, it’s rather lengthy, but at least there’s some pardon in there (which is a good thing, right?). But hey, at least they’re willing to do something about it and don’t intend to leave us in the dark. And of course, before you go marching up to Microsoft with your “buggy box,” just make sure that it was manufactured last year. We wouldn’t want to make any scenes, now would we? It’s already bad enough for Microsoft that they’re shouldering all these costs. Let’s not make it any harder on them.