Nintendo: Lawsuit is completely without merit
Earlier today, we ran a report about law firm Green Welling LLP suing Nintendo because of faulty Wiimote straps. The said lawsuit that has already created a buzz actually started in Austin, Texas a couple of days ago. Despite these recent developments, the videogame company is not even worried a bit.
Accordingly Nintendo has already offered a rebuttal when the case was initially filed on December 6. Their official statement reads:
We believe the lawsuit to be completely without merit. Nintendo has a long tradition of delivering high-quality products and excellent customer service, and we take all reports from our customers seriously. At the time we became aware of the lawsuit, we had already taken appropriate steps to reinforce with consumers the proper use of the Wii Remote and had made stronger replacement wrist straps available. This suit has had no effect on those efforts.
True enough, it would be remembered that Nintendo ran a series of customer service announcements regarding the proper use of the Wiimote. Aside from that, they also began a swap scheme for consumers that have suffered the same.
However, the problem now is that the lawsuit is not only asking for replacements. Aside from refund and reimbursement of legal fees, the lawsuit also stated the usual further relief as the Court deems it necessary. Finally, to avoid further confusion and and hullabaloos, these are the exact words of the said lawsuit:
The controller is an essential component of any video game console, and so plaintiff is unable to use the Nintendo Wii for its intended purposes as a result of the broken wrist band. Accordingly, it renders the Wii console, which retails in the United States for US$ 250, useless.
Via GamesIndustry
Earlier today, we ran a report about law firm Green Welling LLP suing Nintendo because of faulty Wiimote straps. The said lawsuit that has already created a buzz actually started in Austin, Texas a couple of days ago. Despite these recent developments, the videogame company is not even worried a bit.
Accordingly Nintendo has already offered a rebuttal when the case was initially filed on December 6. Their official statement reads:
We believe the lawsuit to be completely without merit. Nintendo has a long tradition of delivering high-quality products and excellent customer service, and we take all reports from our customers seriously. At the time we became aware of the lawsuit, we had already taken appropriate steps to reinforce with consumers the proper use of the Wii Remote and had made stronger replacement wrist straps available. This suit has had no effect on those efforts.
True enough, it would be remembered that Nintendo ran a series of customer service announcements regarding the proper use of the Wiimote. Aside from that, they also began a swap scheme for consumers that have suffered the same.
However, the problem now is that the lawsuit is not only asking for replacements. Aside from refund and reimbursement of legal fees, the lawsuit also stated the usual further relief as the Court deems it necessary. Finally, to avoid further confusion and and hullabaloos, these are the exact words of the said lawsuit:
The controller is an essential component of any video game console, and so plaintiff is unable to use the Nintendo Wii for its intended purposes as a result of the broken wrist band. Accordingly, it renders the Wii console, which retails in the United States for US$ 250, useless.
Via GamesIndustry