PS3 gets Trophy errors, fix is on the way

Trophy Error Triggered By Changing PSN ID And Password - Image 1We interrupt your regularly scheduled QJ programming to give you this short news advisory: PlayStation 3 users should refrain from changing their PlayStation Network ID and Password to avoid a bug that corrupts Trophy data when playing a game.

A fix is “on its way.” That is all.

Trophy Error Triggered By Changing PSN ID And Password - Image 1Most of you may not have experienced this problem, but some of you may have. After the introduction of the PS3’s FW 2.5, reports started coming in of a freak synchronization error that corrupts Trophy data.

When the problem does occur, some games give an error message saying that there is a problem with syncing Trophy data. Extreme cases give users a looped “try again” message.

The error went mostly unexplained, but it seems that the problem occurs when you try to fix your PlayStation Network ID and password. Known games that are affected are WipEout HD, Burnout Paradise, LittleBigPlanet, and Pain. If the problem hits your console, then the following steps are suggested:

  • Delete your Game Data (that’s the install files for a game, NOT the Save Data).
  • Use the Backup option in the PS3’s XMB to create a full backup of your hard drive.
  • Restore your PS3 from the backup.
  • You trophies will all be gone but don’t panic – that data will be stored on Sony‘s servers. Just reinstall the game, install the Trophy data and the sync should work fine. Maybe.

Ooooor you could just not change your PSN ID and password. According to a Sony community manager, “a fix is on the way, but I don’t have an ETA yet.”



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Via CVG

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