Sky Player revised rollout plans explained by Microsoft

Sky Player on XBL - Image 1Well, Sky Player is obviously still not working on Xbox Live. However, we do have an update from Microsoft regarding the current situation. Am sure you guys are interested to know what’s up.

Sky Player on XBL - Image 1 

Well, Sky Player is obviously still not working on Xbox Live. However, we do have an update from Microsoft regarding the current situation. Am sure you guys are interested to know what’s up.

Microsoft has sent out an official statement about it, and this is what they have to say:

As you may know, we have been experiencing some technical issues with the Sky Player on Xbox 360 since launch last Tuesday morning. It is important to both Sky and Xbox that we give customers as much information as possible about why the service is not working and when we expect this to be resolved.

As we said last week, some customers have been unable to experience full use of the service due to the initial demand for the service at launch, when so many people tried to access the service all at the same time.

Right now we are implementing a revised rollout which will see Sky Player become available to all Xbox 360 customers gradually. While unfortunately some customers do not have access to the service, tens of thousands more will be added each day until the service is available to all.

We are taking this phased approach to ensure that consumers experience a high-quality experience. The Sky team has contacted the affected Sky Player TV subscribers on Xbox directly with further updates.

We’ll be keeping you posted on any further developments on this one.


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Via Xbox.com Forums

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