Two more lawsuits filed against Microsoft for scratched discs
The lawsuits against Microsoft are piling up, with two more Xbox 360 users complaining about the console scratching their game discs this past week.
Steve Carlie, from Los Angeles, claims that the unit he purchased back in November 2005 rendered several of his games unusable. Another, Luis Torres from California, is weeping for the copy of his Call of Duty 2 and two sports games after the 360 he got last February 2006 scratched them.
“The Xbox 360 frequently scratches game disks rendering them unusable to the consumer. As of the date of this complaint, Microsoft has not released any form of repair or replacement procedure for the Xbox 360,” stated Carlie in court documents.
Carlie blames the laser drive in the 360 for scratching his discs. He also added accusations against Microsoft for violating the Washington state Consumer Protection Act.
Torres had similar woes. His lawsuit read:
Microsoft’s conduct in selling and marketing Xbox 360s with DVD drives that damage game discs, DVDs and CDs along with Microsoft’s failure to disclose the existence of the defect in the DVD drives and Microsoft’s failure to repair or replace all Xbox 360s with defective DVD drives is a breach of the implied terms of the product warranty as well as Microsoft’s obligation of good faith and fair dealing.
Microsoft takes its firm stand on the matter, telling Information Week that there aren’t much complaints of the like even with millions of Xbox consoles in use. A recall, which should ultimately solve the problem, isn’t very likely given Microsoft’s recent huge losses.
Via Information Week
The lawsuits against Microsoft are piling up, with two more Xbox 360 users complaining about the console scratching their game discs this past week.
Steve Carlie, from Los Angeles, claims that the unit he purchased back in November 2005 rendered several of his games unusable. Another, Luis Torres from California, is weeping for the copy of his Call of Duty 2 and two sports games after the 360 he got last February 2006 scratched them.
“The Xbox 360 frequently scratches game disks rendering them unusable to the consumer. As of the date of this complaint, Microsoft has not released any form of repair or replacement procedure for the Xbox 360,” stated Carlie in court documents.
Carlie blames the laser drive in the 360 for scratching his discs. He also added accusations against Microsoft for violating the Washington state Consumer Protection Act.
Torres had similar woes. His lawsuit read:
Microsoft’s conduct in selling and marketing Xbox 360s with DVD drives that damage game discs, DVDs and CDs along with Microsoft’s failure to disclose the existence of the defect in the DVD drives and Microsoft’s failure to repair or replace all Xbox 360s with defective DVD drives is a breach of the implied terms of the product warranty as well as Microsoft’s obligation of good faith and fair dealing.
Microsoft takes its firm stand on the matter, telling Information Week that there aren’t much complaints of the like even with millions of Xbox consoles in use. A recall, which should ultimately solve the problem, isn’t very likely given Microsoft’s recent huge losses.
Via Information Week