Sony’s official statement regarding firmware 2.40 status

Shortly after the release of Sony PS3’s firmware update 2.40, reports of consoles conking out have circulated the internet and Sony finally had to temporarily pull out the update. What exactly happened? Sony just released an official statement concerning this issue, and while it doesn’t give out the exact details, it’s still good to know that Sony’s working hard to iron the kinks out. More details in the full article.

Those who haven been closely monitoring the developments concerning the PlayStation 3 firmware 2.40 probably know that the much-anticipated update was pulled out following reports of consoles freezing while attempting to install the update. Now, Sony‘s Patrick Seybold has finally released an official statement concerning the firmware, albeit a short one.

Here’s part of Sony’s statement:

While our consumer services department has seen a low volume of calls on this topic, we are committed to providing the PS3 community with XMB access features delivered in the v2.40 update. We are working diligently to isolate the problem for those few consumers and to identify a solution before we put the firmware back up.

It’s certainly good to know that Sony’s on top of things in this kind of situation, but for the meantime, it’s best if you hold off from updating to 2.40 even if there are reports of the firmware update becoming available – until Sony gives a solid confirmation that the bugs in the update have been fixed.

Those who successfully installed the firmware but are afraid of their consoles conking out on them should have no reason to go into panic mode. Sony’s Social Media Manager Jeff Rubenstein said that there were “no reports of hardware issues following a successful install.” Breathe easy, and enjoy your new firmware.

However, there are some PS3 users who noted some problems upon installing the firmware, some of which include a lagging XMB and slow icon and website loading. Will these side effects be ironed out in a later update? We’ll find out soon enough. Updates as they roll in!

Thanks to Darkshneider for the tip!

Via Official PlayStation Blog