Xbox 360: Clearing the System Cache
With the release of the Xbox 360 Spring Update, the Xbox Team has been extending some much-needed assistance to their product support engineers to help users diagnose and clear content from their system case. This effort has assisted those who are unable to download a game or system update, or who are having problems with their achievements.
The Xbox PR Team released the official word on the cache clearing feature of the HDD:
The HDD cache clearing feature is a part of the Xbox 360 technical support process and is only supported in those instances. While the cache clearing operation will not harm or render your console inoperable, it should only be used when instructed by the Microsoft customer support staff. As always, any gamers experiencing any issues with their console should contact 800-4-MYXBOX instead of attempting to troubleshoot on their own via this feature.
Xbox Team’s IndieGames (Daryl Welsh) is more than happy to expound on the feature. Clearing out the system cache:
- will clear out the temporary copies of achievements and gamertiles on Memory Units or Hard Drives; these get re-downloaded when re-connected to Xbox Live
- will clear out Game Updates stored on Memory Units or Hard Drives; these will get re-downloaded when launching that Game while connected to Xbox Live
- will not clear out system updates
- will not clear out the game areas of the hard drive where game titles cache their own information
Via Xbox Team
With the release of the Xbox 360 Spring Update, the Xbox Team has been extending some much-needed assistance to their product support engineers to help users diagnose and clear content from their system case. This effort has assisted those who are unable to download a game or system update, or who are having problems with their achievements.
The Xbox PR Team released the official word on the cache clearing feature of the HDD:
The HDD cache clearing feature is a part of the Xbox 360 technical support process and is only supported in those instances. While the cache clearing operation will not harm or render your console inoperable, it should only be used when instructed by the Microsoft customer support staff. As always, any gamers experiencing any issues with their console should contact 800-4-MYXBOX instead of attempting to troubleshoot on their own via this feature.
Xbox Team’s IndieGames (Daryl Welsh) is more than happy to expound on the feature. Clearing out the system cache:
- will clear out the temporary copies of achievements and gamertiles on Memory Units or Hard Drives; these get re-downloaded when re-connected to Xbox Live
- will clear out Game Updates stored on Memory Units or Hard Drives; these will get re-downloaded when launching that Game while connected to Xbox Live
- will not clear out system updates
- will not clear out the game areas of the hard drive where game titles cache their own information
Via Xbox Team
About The Author
