Best Buy stops gamer from buying Assassin’s Creed

Gather ’round the campfire and strum that guitar as we share another terrible tale of customer service gone wrong, and this time it’s about a staff of a popular chain of stores stopping a gamer from buying Assassin’s Creed (PC, PS3, Xbox 360)) outright. Check out the full article for the entire details.

With 2007 being the year where we saw quite the media furor over violence in videogames, it’s not surprising that there’s still quite a bit of fuss around the touchy subject. However, things may have been taken a bit too far with this particular incident, as a gamer who goes by the name of Matt shares his rather nightmarish encounter with the staff of a Best Buy branch.

So, just what happened, anyway? It all started one night, when Matt and his 15-year-old brother were on their way to dinner. They decided to stop by one of Best Buy’s local branches in order to pick up a copy of Assassin’s Creed (PC, PS3, Xbox 360), as well as an Xbox Live Gold subscription. It was smooth sailing until Matt and his brother headed for the video game section, where things went quickly downhill.

To cut a very long and painful story short, not only was Matt and his brother publicly questioned about their intent on buying Assassin’s Creed and the Xbox Live Gold subscription, the staff wasn’t all that great in handling the situation, either – condemning Matt for “illegally purchasing the game for a minor”.

This was after repeated assurances by Matt (who was of age and brought ID with him) that he was buying Assassin’s Creed for himself, and not for his brother. And even when things seemed to have reached an uneasy compromise – the staff said that Matt could buy the game after he walked his brother out of the store and came back in – it was never resolved, with the cashier refusing to sell Matt the game itself. He was able to buy the Xbox Live Gold subscription, however.

Definitely a horrible tale to tell, and a situation that could’ve been handled with more tact and civility than outright hostility. Here’s to gamers not experiencing the same kind of treatment while purchasing their games in similar establishments, and you can check out the story in its entirety by clicking on the via link below.

Buy: [ Assassin’s Creed (PS3) ]
Buy: [ Assassin’s Creed (Xbox 360) ]