Microsoft, Bill Gates send love to ‘Xbox 360 kid’ for ruined autographed unit

Remember Nathaniel? He’s the guy who lost his artwork and autograph loaded Xbox 360 to a tragic washing when he sent it in for repairs. Microsoft, who had been silent after contacting him only once after the incident, finally made things right. They sent him a huge cardboard box loaded with everything but the kitchen sink (because it was too heavy). Details in the full article.

 

You probably remember the series of articles we ran on Microsoft Xbox 360 owner Nathaniel over the past few weeks. He’s the kid who had an Xbox 360 rigged with artwork and autographs of popular personalities in the game business. Nathaniel sent his unit to Microsoft for repairs, but when it came back, it was practically spotless with all the signatures and art scrubbed off into unrecognizable ink smears. In this case, you could say a spotless Xbox 360 is a ruined Xbox 360.

On second thought, maybe it’s not such a bad thing. A week after Bungie heard of the story, they sent Nathaniel a whole bunch of Halo swag. The large box they sent him included  a Legendary Edition Helmet signed by the Bungie staff.

Now the story comes full circle as Microsoft has sent Nathaniel their own goodie box, which includes an Xbox 360 console signed by the original guys who had their signatures on the washed-out Xbox 360.

The package even includes an Xbox 360 faceplate that’s been signed by Bill Gates himself. And to make sure it doesn’t happen again, the Xbox 360 even has the message “Microsoft: Please do not wash.” Here are the rest of the items he received:

• 1 Xbox 360 console (signed by original RT signers, new artwork by Luke McKay, signatures from Xbox 360 team, additional signatures from Bungie Staff)
• 1 Xbox 360 faceplate (signed by Bill Gates, among others)
• Devil May Cry 4
• Lost Odyssey
• Rainbow Six Vegas 2
• Gears of War
• Kingdom Under Fire: Circle of Doom
• 2 ‘WhatÂ’s Your Gamerscore?Â’ Bumperstickers
• Xbox 360 CD Wallet
• Signed picture of Bill Gates

Nathaniel has his own say on the matter. He’s ecstatic of course, but he also hopes this incident leads to improvements in the service process. Check out Nathaniel’s whole reply by following the link below.

  

Via Hawty McBloggy