Xbox 360 fans not fazed by high console failure rates, says NYT

Halo 360 - Image 1By now we’ve all heard about the Xbox 360 red ring of death saga, and how Microsoft is working – and spending – hard to correct the fatal design flaw that caused many a gamer’s Xbox 360 consoles to go kaput. But what we haven’t heard much about is how Xbox 360 enthusiasts are coping with this “crisis”.

Contrary to what many people may think, it seems that Xbox 360 fans are doing just fine. The New York Times has reported that despite changing out their defective consoles for as many as three or four times, Xbox 360 owners are not fazed and are maintaining a positive outlook toward Microsoft’s highly-popular console, home to gamer favorites such as the upcoming video game Halo 3.

One such fan, Stephano Nevarez, is still happily holding on to his Xbox 360 despite having changed out his console for the third time already, NYT reports. “ThereÂ’s nothing in the house that breaks down as much,” he said. But he says that the problems he experienced doesn’t mar his anticipation for Halo 3, exclusive to the Xbox 360.

Aside from Halo 3, Microsoft’s extended three-year warranty also helped boost current customer morale. While some market analysts, such as Richard Doherty of Envisioneering Group, think that the current ring of death crisis is doing considerable damage to Microsoft’s reputation, other financial analysts think that the way Microsoft is handling the problem will salvage the Xbox 360 from further damaged reputation and loss of revenue. Evan Wilson, equity analyst of Pacific Crest Securities, thought that the fix-it-free policy will put off owners of the launch Xbox 360 consoles, but was proven wrong.

Michael White, a high school teacher in Montreal, had expected that the expensive Xbox 360 would do better, what with its not-so-light price tag. However, he’s not so worked up. “I’m a happy customer,” he said, quite happy that Microsoft was able to fix his console for three weeks.

Perhaps Benjamin Lin, an 18-year-old Seattle Halo 3 fan, would sum up this article nicely with his words: “IÂ’m on my third 360, and itÂ’s working great for me.”

Halo 360 - Image 1By now we’ve all heard about the Xbox 360 red ring of death saga, and how Microsoft is working – and spending – hard to correct the fatal design flaw that caused many a gamer’s Xbox 360 consoles to go kaput. But what we haven’t heard much about is how Xbox 360 enthusiasts are coping with this “crisis”.

Contrary to what many people may think, it seems that Xbox 360 fans are doing just fine. The New York Times has reported that despite changing out their defective consoles for as many as three or four times, Xbox 360 owners are not fazed and are maintaining a positive outlook toward Microsoft’s highly-popular console, home to gamer favorites such as the upcoming video game Halo 3.

One such fan, Stephano Nevarez, is still happily holding on to his Xbox 360 despite having changed out his console for the third time already, NYT reports. “ThereÂ’s nothing in the house that breaks down as much,” he said. But he says that the problems he experienced doesn’t mar his anticipation for Halo 3, exclusive to the Xbox 360.

Aside from Halo 3, Microsoft’s extended three-year warranty also helped boost current customer morale. While some market analysts, such as Richard Doherty of Envisioneering Group, think that the current ring of death crisis is doing considerable damage to Microsoft’s reputation, other financial analysts think that the way Microsoft is handling the problem will salvage the Xbox 360 from further damaged reputation and loss of revenue. Evan Wilson, equity analyst of Pacific Crest Securities, thought that the fix-it-free policy will put off owners of the launch Xbox 360 consoles, but was proven wrong.

Michael White, a high school teacher in Montreal, had expected that the expensive Xbox 360 would do better, what with its not-so-light price tag. However, he’s not so worked up. “I’m a happy customer,” he said, quite happy that Microsoft was able to fix his console for three weeks.

Perhaps Benjamin Lin, an 18-year-old Seattle Halo 3 fan, would sum up this article nicely with his words: “IÂ’m on my third 360, and itÂ’s working great for me.”

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