Dead Wii, plus some good news

  

Well that was fast. Kotaku’s already picked up two reports of broken Wii units. Luckily, there’s a silver lining in the gray clouds of dead Wiis that come with the second report of a broken unit.

The first email to the blog states that the system worked on-and-off for an hour before deciding to go kaput. Now, it only reads discs approximately five percent of the time. That’s definitely not something any tried and true gamer wants to get from his system in less than two hours.

The second email is sad, as the unit completely dies, but still manages to end on a happy note. The email reads:

After the long hard months of waiting for my wii, was able to get one at target this morning. I get home, set it up, power it on and go through the initial setup. I decide to configure the online settings next, click the first connection profile, and it shuts off. Dead. I try reseating everything, but it’s dead.

The good news was the person who emailed that second report was able to contact Nintendo, and will be getting a replacement Wii and a new power supply from Nintendo. It’s definitely a good thing to see fast reactions on Nintendo’s part, though we wish consumers didn’t have to become guinea pigs for these sorts of shutdowns. On the bright side, at least you didn’t wreck your Wii by dismantling it.

If you’ve got a problem with your Wii, you may want to try calling up Nintendo as well. The customer support number for Nintendo of America is 1-800-255-3700. Gamers in UK and Ireland can call 0870-6060-247 if they find their units not functioning as well.

  

Well that was fast. Kotaku’s already picked up two reports of broken Wii units. Luckily, there’s a silver lining in the gray clouds of dead Wiis that come with the second report of a broken unit.

The first email to the blog states that the system worked on-and-off for an hour before deciding to go kaput. Now, it only reads discs approximately five percent of the time. That’s definitely not something any tried and true gamer wants to get from his system in less than two hours.

The second email is sad, as the unit completely dies, but still manages to end on a happy note. The email reads:

After the long hard months of waiting for my wii, was able to get one at target this morning. I get home, set it up, power it on and go through the initial setup. I decide to configure the online settings next, click the first connection profile, and it shuts off. Dead. I try reseating everything, but it’s dead.

The good news was the person who emailed that second report was able to contact Nintendo, and will be getting a replacement Wii and a new power supply from Nintendo. It’s definitely a good thing to see fast reactions on Nintendo’s part, though we wish consumers didn’t have to become guinea pigs for these sorts of shutdowns. On the bright side, at least you didn’t wreck your Wii by dismantling it.

If you’ve got a problem with your Wii, you may want to try calling up Nintendo as well. The customer support number for Nintendo of America is 1-800-255-3700. Gamers in UK and Ireland can call 0870-6060-247 if they find their units not functioning as well.