Everquest II’s Top Known Customer Service In-Game Issues
EverQuest II has made a list of the top known customer service in-game issues. So what does it have to do with you? Well, if you play the game and encounter in-game problems, it’ll be wise to check on the list before you submit a customer service ticket. You’d be doing customer service a huge favor by doing this. When you see the problem you encountered on the list, it just means EverQuest is already working to resolve the issue. So don’t be as pesky as the bugs in the game.
The list will be maintained on a regular basis. Resolved issues will be removed from the list and new issues will be added as they are encountered. Here are some of the issues:
EVOLVING ITEMS
There is a known issue with some evolving items that when you level to the next stage, you might get kicked to character select and get rolled back. This happens randomly and will be fixed as soon as possible.
RUINS OF ILLSALIN ARENA
There is a known issue where numerous NPCs are all gathering in the same location in the arena which causes severe lag. This issue has been fixed on the Test server and will be pushed to the live servers in the upcoming patch.
STORMHAMMER VETERAN REWARDS
If you had an active Stormhammer account on 12-07-05, when the announcement was made the service was being discontinued. You are eligible for all seven veteran rewards when you transfer to another server. If your account has not been flagged for these rewards, please email [email protected] with this information: Station name, characters names that were moved and the approximate date you were transferred.
ENABLE PRIVACY SETTINGS ON EQPLAYERS.COM
By default all your pages are viewable. You can easily turn off any areas you wish to by signing into the site with your station log in. Then access your Character Admin area from the left menu by clicking on EDIT PREFERENCES.
NAME DOES NOT SHOW WHEN DOING THE /WHO ALL COMMAND
If you have a name that is the same as a in game NPC or zone, your name will not show up when you do a /who all command. You will need to petition for a name change.
Click on the “Read” link to see more of the unresolved issues
EverQuest II has made a list of the top known customer service in-game issues. So what does it have to do with you? Well, if you play the game and encounter in-game problems, it’ll be wise to check on the list before you submit a customer service ticket. You’d be doing customer service a huge favor by doing this. When you see the problem you encountered on the list, it just means EverQuest is already working to resolve the issue. So don’t be as pesky as the bugs in the game.
The list will be maintained on a regular basis. Resolved issues will be removed from the list and new issues will be added as they are encountered. Here are some of the issues:
EVOLVING ITEMS
There is a known issue with some evolving items that when you level to the next stage, you might get kicked to character select and get rolled back. This happens randomly and will be fixed as soon as possible.
RUINS OF ILLSALIN ARENA
There is a known issue where numerous NPCs are all gathering in the same location in the arena which causes severe lag. This issue has been fixed on the Test server and will be pushed to the live servers in the upcoming patch.
STORMHAMMER VETERAN REWARDS
If you had an active Stormhammer account on 12-07-05, when the announcement was made the service was being discontinued. You are eligible for all seven veteran rewards when you transfer to another server. If your account has not been flagged for these rewards, please email [email protected] with this information: Station name, characters names that were moved and the approximate date you were transferred.
ENABLE PRIVACY SETTINGS ON EQPLAYERS.COM
By default all your pages are viewable. You can easily turn off any areas you wish to by signing into the site with your station log in. Then access your Character Admin area from the left menu by clicking on EDIT PREFERENCES.
NAME DOES NOT SHOW WHEN DOING THE /WHO ALL COMMAND
If you have a name that is the same as a in game NPC or zone, your name will not show up when you do a /who all command. You will need to petition for a name change.
Click on the “Read” link to see more of the unresolved issues
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